My M1 Mobile App
My M1 App is a one-stop application for M1 customers to check for service related information, such as re-contract eligibility, local/roaming usages and bills. Users can also perform transactions like subscribing to Value Added Services and paying of bills.
When M1 engaged Ufinity to revamp its My M1 mobile application, it was primarily an application to view usage, bills and contract information. Ufinity worked closely with M1 towards a total re-envisioning of the My M1 mobile application to become a mobile platform that extends M1 capabilities.The application is also redesigned with heavy emphasis on User Experience (UX) considerations to ensure the best customer experiences.
Ufinity architected and implemented a new API middleware layer, interfacing with various legacy M1 backend systems. We’ve also extended M1 App capabilities to beyond postpaid mobile, broadband and other services, allowing users to securely access and transact with their mobile account.
The revamped My M1 mobile application was well-received by M1’s customers. Ufinity continues to work closely with M1 to design and implement new features to bring M1’s many services to their customer’s fingertips.View more Success Stories